PROMOTION TERMS AND
CONDITIONS
Free Returns on Pants & Denim Jeans - Your pants & denim jeans* order is qualified for free return in store & online. The Free Return slip is included in your parcel. If you are experiencing difficulties with redeeming this offer online, please contact our Customer Service team. Terms and Conditions of purchase are as set out here, except as varied by this offer. Excludes Markdowns and Sale, other exclusions may also apply.
30% Off Storewide* ACTIVE- This Offer is available online from 10/12/2025 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
30% Off Shirts* ACTIVE -This Offer is available online from 8/12/2025 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
30% Off Dresses* ACTIVE -This Offer is available online from 8/12/2025 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
Extra 30% Off Sale* ACTIVE -This Offer is available online from 8/12/2025 for a limited time only and while stocks last. This Offer applies to selected sale styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
2 FOR $20 PLAIN TEES* ENDED - This Offer is available online from 2/12/2025 TILL 3PM AEDT 8/12/25 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
50% Off Selected Styles* ENDED -This Offer is available online from 2/12/2025 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
25% Off Grae Linen* ENDED - This Offer is available online from 2/12/2025 TILL 3PM AEDT 8/12/25 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
Sale Under $20* ENDED - This Offer is available online from 2/12/2025 TILL 3PM AEDT 8/12/25for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
Black Friday 2025 ENDED 1/12/25 11:59PM AEDT- All promotional offers during the Black Friday and Holiday Trading Period 2025 are available for a limited time only and while stocks last. Offers apply to selected styles and exclude shipping costs and gift cards and charitable items. Online-only offers are available exclusively at www.suzannegrae.com.au and cannot be redeemed or matched in stores. Promotions may change or end at any time without notice, and having an item in your cart does not reserve stock or guarantee the promotional price. Discounts apply only at checkout while the promotion remains active. Offers cannot be applied to past purchases, combined with other discounts or vouchers, and are subject to Suzanne Grae’s standard Terms and Conditions of purchase.
CYBER MONDAY ONLINE EXCLUSIVE* ENDED 1/12/25 11:59PM AEDT- Use code EXTRA10 at checkout for 10% off your order. Available Online. This Offer is available is available one day only and ends 1/12/2025 11:59pm AEDT and while stocks last. This Offer applies to total value of your cart and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
60% OFF FOR 60 HOURS* ENDED 1/12/25 11:59PM AEDT- Available only Online. This Offer is available online from 29/11/2025 6AM AEDT - 1/12/2025 6PM AEDT for a limited time only and while stocks last. This Offer applies to selected full price styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
40% Off Sale ENDED 1/12/25 11:59PM AEDT- Excludes Nothing Under $40 Styles. This Offer is available online from 10/11/2025 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
30% Off Storewide ENDED 1/12/25 11:59PM AEDT- This Offer is available online from 10/11/2025 for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
40% OFF FULL PRICE*- Available Instore and Online. This Offer is available is available one day only and ends 28/11/2025 11:59pm AEDT and while stocks last. This Offer applies to selected full price styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
40% Off Anything Black* ENDED- Available only Online. This Offer is available online from 26/11/2025 for a limited time only and while stocks last. This Offer applies to selected full price styles only (the definition of 'Anything Black*' refers to the products colour code, some items may look black but don not appear in this promotional list) and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
Nothing Under $40 ENDED- Available only Online. This Offer is available online from 23/11/2025 to 24/11/2025 10pm AEDT for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
40% Off Selected Styles for 40 hours ENDED- Available only Online. This Offer is available online from 18/11/2025 6am AEDT to 19/11/2025 10pm AEDT for a limited time only and while stocks last. This Offer applies to selected styles only and excludes shipping costs and gift cards. This offer cannot be applied to past transactions and orders. This Offer cannot be used in conjunction with any other promotional offers, vouchers or discounts. Discount applies at Checkout Instore/Shopping Bag online. Terms and Conditions of purchase are as set out here, except as varied by this offer. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
Sale & Markdowns - The sale is available in all Suzanne Grae stores and online at www.suzannegrae.com.au. Online – the styles that are part of the offer are shown here www.suzannegrae.com.au with prices as marked. Instore - the price will scan at point of sale. Not in conjunction with any other offer. Sale prices cannot be applied to past transactions and orders. If you are experiencing difficulties with redeeming this offer online, please contact our Customer Service team prior to placing an order. Suzanne Grae is unable to amend any online orders once they have been submitted and will not be able to reflect any offer discounts after your order has been placed. Due to the high volume of demand, Suzanne Grae cannot guarantee the availability of stock during the offer period. www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
Welcome Offer for New Subscribers - Sign up to the Suzanne Grae email newsletter and receive an exclusive offer!
- Online Sign Ups: Get 20% off your next online order at www.suzannegrae.com.au.
- In-store Sign Ups: Receive $10 off your second in-store purchase (no minimum spend)
To redeem, simply sign up with your email and we’ll send your unique promo code straight to your inbox.
Minimum spend of $80 applies. Offer excludes Gift Cards and cannot be used with any other promotion. Code is valid for 30 days from the date of issue and can only be used once. Non-refundable.
Delivery During Peak Periods - Please note during peak promotional periods there may be a longer wait time to receive your online order, this could take up to 7 days to despatch.
www.suzannegrae.com.au reserve the right update and end any/ all promotions without notice.
COMPETITIONS TERMS AND CONDITIONS
GRAE FRIENDS WIN BACK YOUR ORDER 9TH DEC 2025 — Competition Terms and Conditions
Winners have been contacted via email
- Michelle M - POSTCODE 2546
- Peter H - POSTCODE 3850
- Nerina L - POSTCODE 6154
- Deborah B - POSTCODE 4811
- Sandra T - POSTCODE 4504
- Anne S - POSTCODE 7270
- Anne W - POSTCODE 4112
- Sharen B - POSTCODE 6030
- Natalie S - POSTCODE 3608
- Reyhan A - POSTCODE 3048
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Entry Restrictions |
To submit a valid Entry, Entrants must:
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Competition Period |
Opens |
12:01AM AEDT on 9TH DEC 2025
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Closes |
11:59PM AEDT on 10TH DEC 2025
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Eligibility Requirements |
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| Draw Details |
*Definition eligable order: All entries received during the Competition Period that meets the Entry Restrictions, fulfils any Eligibility Criteria and is correctly submitted in accordance with the Entry Method described in the Terms and Conditions below will receive the Prize (1 of 10 online ordered refunded). |
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| Winner Notification Date | Winners will be notified by email on the 10th December 2025 | |
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Prize Claim Date and Time |
The prize must be claimed by 5pm AEST on the 14th December 2025 |
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Replacement Draw Date |
The re-draw will take place at 12pm AEST on the 15th December 2025 |
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Replacement Draw Winner Notification Date |
Replacement Winners will be notified by direct message on the 16th December 2025 |
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Replacement Draw Prize Claim Date and Time |
The prize must be claimed by on the 22nd May 2025 or the Prize will be forfeited. |
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Total prize pool |
$2500aud |
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Promoter’s Privacy Policy |
www.suzannegrae.com.au/privacy-policy |
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Promoter’s Website Terms of Use |
www.suzannegrae.com.au/terms-conditions |
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Terms and Conditions of Entry |
www.suzannegrae.com.au/promotions-terms-conditions |
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Prize Details
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Number of winners |
Prize |
Prize Value |
Prize Conditions |
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10 |
Cost of total online order refunded via original payment method, to the value of $250 |
total prize pool value $250UD |
The Prize (including any unused portion of the Prize) is not transferable, changeable or exchangeable and cannot be redeemed for cash or sold. The Promoter accepts no responsibility for any variation in prize value. If a Prize or any element of a Prize is unavailable for any reason, the Promoter may substitute that Prize or element of that Prize another item of equal or higher value as determined by the Promoter, subject to any approvals required by law.
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Terms and Conditions of Entry
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General
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These Competition Terms and Conditions incorporate and must be read together with the Schedule for the Competition (together, the Competition Terms and Conditions). The Schedule prevails to the extent of any inconsistency with these Terms and Conditions of Entry.
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Instructions on “How to Enter” also form part of these Competition Terms and Conditions.
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By completing the entry form the Competition Page and submitting the required information (Entry), you (Entrant) confirm that you have read, understood, and agree to these Competition Terms and Conditions and meet the Eligibility Requirements.
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The Promoter reserves the right to suspend or cancel the Competition or change any of the Competition Terms in any way it deems fit, without prior notice. The Promoter may announce any cancellation or modification to the Competition on the Competition Page, and Entrants give their consent to the Promoter to send emails about any such cancellation or modification.
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The Competition Terms and Conditions are binding between the Entrant and the Promoter. Your Entry into this Competition is deemed acceptance of the Competition Terms and Conditions. Entry will be deemed accepted at the time of receipt by the Promoter and not at the time of transmission. Entries which are not legible, incomprehensible or incomplete are deemed invalid.
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The Promoter accepts no responsibility for entries not received by the Promoter for any reason including late, lost, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected entries whether due to error, omission, alteration, tampering, deletion, destruction or otherwise, including those.
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Capitalised terms are defined in the Schedule.
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Entry Procedure
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To enter the Competition, an Entrant must like the Instagram competition post as directed, tag a friend in the comments and be a follower, or follow @suzanne_grae on Instagram during the Competition Period, by:
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Liking the competition post
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Tag a friend in the comments of the competition post
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Be following or follow Suzanne Grae’s Instagram channel
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confirming acceptance of these Competition Terms, the Promoter’s Website Terms of Use www.suzannegrae.com.au/terms-conditions and Privacy Policy www.suzannegrae.com.au/privacy-policy
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Any form of automated entry using any other devices or software is invalid. Entries submitted must not be offensive, defamatory or racist. Any such Entry will be invalid and the Entrant indemnifies the Promoter against all claims and costs by third parties arising from breach of this clause.
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Entries submitted by any means other than as set out at clause 2.1 of these Terms will be invalid and will not be accepted. If an Entrant fails to comply with any of the Terms, any Entry submitted will be void. If an Entrant does not provide accurate personal information in the Entry, the Promoter may determine such Entry ineligible to participate in the Competition.
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If an Entrant enters the Competition but no longer wish to participate, please email marketingteam@suzannegrae.com.au and you will be removed from the Competition. Costs associated with entering the Competition remain the Entrant’s responsibility.
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Competition Draw and Prize Claim
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The Prize will be drawn in accordance with the Draw Details.
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This is a game of chance and the winner will be randomly selected by the Promoter in its absolute discretion.
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The Promoter reserves the right to require each Prize Winner to provide proof of identity, proof of age and proof of residency. Identification considered suitable for verification is at the Promoter’s discretion. The Promoter will endeavour to contact the Prize Winner using the details provided by the Prize Winner in their Entry form, within 72 hours of their Entry being drawn as a Prize Winner. To claim their Prize, the Prize Winner must, by the Prize Claim Date and Time, respond to the Promoter by email in the manner instructed by the Promoter.
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If the Prize is not claimed by the Prize Claim Date and Time, and the Promoter has made all reasonable inquiries to contact the Prize Winner and has been unsuccessful, or the Prize Winner informs the Promoter that they do not wish to claim the Prize, the Prize Winner may be redetermined via another random draw on the Replacement Draw Date (Replacement Draw). To claim their Prize, the Prize Winner of the Replacement Draw must, by the Replacement Draw Prize Claim Date and Time respond to the Promoter by email in the manner instructed by the Promoter.
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Entrants should check their junk and spam email folders. The Promoter will not compensate a Prize Winner who fails to claim the Prize due to the notification going to their junk or spam folders or for unread, undelivered or incorrectly provided contact details.
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Once the Prize Winner has claimed the Prize, they will receive the Prize by email. Unsuccessful Entrants will not be contacted. The Promoter's decision is final and binding, and no correspondence will be entered into with respect to the chosen winner or winners.
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The Prize Winner agrees to be contacted by the Promoter for the purposes of arranging the supply of the Prize. The Prize Winner’s last name and initial of their first name will be published for no less than 28 days on the Competition Page following completion of the draw.
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The Promoter’s decision is final and no further correspondence will be entered into.
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The Promoter assume no responsibility for any error, omission, interruption, deletion, defect, failure, malfunction, alteration, delay in delivery, operation or transmission, or other circumstance of any kind, which may affect an Entry or an Entrant’s participation in the Competition.
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Disqualification of Entrants
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The Promoter may disqualify Entrants from the Competition who unreasonably interfere with the entry process or operation of the Competition or benefit from such unreasonable interference. The Promoter may disqualify Entrants from the Competition where the Entrant submits an Entry not in accordance with these Competition Terms and Conditions. Any errors or omissions will be accepted at the Promoter’s discretion.
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Third Parties
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The Competition may be advertised using third party products including Facebook and Instagram. The Competition is not sponsored, endorsed or administered by third parties unless otherwise stated in these Competition Terms and Conditions.
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General
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The conduct of the Competition and these Competition Terms and Conditions shall be governed by the laws of Australia. To the maximum extent permitted by law, the Promoter (and their associated entities, employees, contractors, and agents):
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Disclaim all guarantees, warranties, and representations of any kind in respect of the Competition and the Prize, including the claiming and use of the Prize.
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Exclude all liability for any loss (including damage, claim, injury, cost, or expense) which is suffered or incurred by an Entrant in connection with the Competition or the Prize, whether direct, indirect, special or consequential. This does not affect Sportsgirl’s liability for death or personal injury arising from its negligence, nor any fraudulent misrepresentation, or any other liability which cannot be excluded or limited under Australian law.
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Will not be responsible for any events beyond their reasonable control, such as loss or corruption or destruction of data, loss arising from the transmission of viruses, unforeseen delay in transit of the Prize, any damage to the Prize, unforeseen closures or restrictions due to natural disasters, unexpected weather conditions, pandemics, war, terrorism, state of emergencies or disasters, or technical malfunction of any telephone network or lines, computer equipment, servers, software, technical problems or traffic congestion on the internet or at any website. To the extent an event beyond the reasonable control of the Promoter the Competition and Prize may be cancelled or modified by the Promoter in its sole discretion.
Nothing in these Competition Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Australian Consumer Law being Schedule 2 to the Competition and Consumer Act 2010, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”).
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Intellectual Property
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Any material, including your name, image and likeness, that you submit as part of the Entry Procedure will be deemed to be non-confidential. You provide the Promoter with a royalty free, perpetual licence to use the material provided in any way the Promoter sees fit without renumeration for the purpose of promoting and marketing the Promoter, promoting the Competition, its outcome and any products manufactured, distributed, and/or supplied by the Promoter or its related companies. The Promoter is entitled to amend, edit, select, crop, retouch, add to or delete from any part of the submitted Entry.
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Tax
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The Promoter accepts no responsibility for any tax or other financial implications to the Prize Winner that may arise from claiming the Prize. The Prize Winner should obtain independent financial advice in this regard (at their own expense).
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Privacy
The collection, use and disclosure of personal information provided in connection with the Promotion is governed by the Promoter’s Privacy Policy www.suzannegrae.com.au/privacy-policy.